SEPC-PARTS online store offers flat rate shipping for Canada and US customers. We work closely with our carriers to provide a competitive shipping experience for all our customers. Once your online order is processed, it will usually take 3-7 business days for delivery.
For all orders in Canada and US, we charge a flat shipping fee of $20.
These are Sepc-parts online store standard Return Policy and applicable only to products purchased directly from Sepc-parts.com
You have 7 days from the order delivery date to return a product. Refund will be issued upon receive item and the product are eligible for return (see below for eligible products)
No Restocking Fees. We will not charge a restocking fee for products returned. Please note you are responsible for return shipping and handling costs. Shipping costs are not refundable.
Before returning your order. Please first E-Mail our Customer Service Department to resolve any problem with our products.
· Products that are not eligible for return:
o Any product not purchased from sepc-parts.com.
o Any product that has been installed, used, or incomplete
o Any product that is returned without all of the original packaging and accessories, including the package box and all other items originally included with the product.
o Any product that exhibits physical damage.
Any product returned to Sepc-parts must be new, unused, complete with original packing. Anything else will not be accepted and refund will not be issued.
*All Construction Equipment are final sale, and included 1-year manufacture warranty on major parts (I.e. Engine, Excitor)